Contact Us

Before contacting us
Please check the following first

  • For example, the following questions are listed in "Frequently Asked Questions".

    About accompanying pets / About / About visiting with a wheelchair / stroller / Can you see the night view today? etc

  • About transportation such as access and Rokko Cable Car

    Information on various means of transportation, timetables, and information for those arriving by car are provided on the access page.

  • About the business situation of the day

    Information is provided in "Business Status / Prices".

  • About inquiries about coverage and posting

    Please contact us by phone.

Reservation change / cancellation
Contact Us,
For other urgent inquiries
Please contact below.

Click here to contact us by email

  • * Before making an inquiry FAQ "Please refer to the.
  • * For inquiries, it may take some time to respond. Also, please note that we may not be able to give you an answer.
  • * If you are in a hurry, please contact us by phone. (Please note the setting holidays.)
  • * We do not accept various reservations using the inquiry form or cancellation of reservations. Please note that we will not be able to accept your inquiry from the inquiry form.
  • * For inquiries on Saturdays, Sundays, and holidays, it may take some time, so please contact the facility directly by phone.
  • * For mobile phone addresses, please change the settings so that you can receive PC mail or receive the domain of "@".

Rest / change information