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We endeavor to build various compliance programs and internal regulations relating to the process and protection of personal information and continuously review and improve it, in paying our utmost attention to managing the information appropriately and protecting it against any leakage. We have also implemented reasonable levels of safety measures to combat with unauthorized access from outside. This Privacy Policy (“Policy”) clarifies the purposes for accessing personal information and explains how to process it.
Scope of Application This Policy applies to all personal information processed in all countries and regions in which we have business operations, and that the Act on the Protection of Personal Information of Japan can not be applied.
【①What are Cookies ?】 Cookies are small files placed on your computer by websites you visit. Every time you visit our platform, cookies and platform will "communicate" in order for your device to be recognized. Sometimes our cookies need to collect a small amount of essential personal information, such as the IP address of your device. However, we will only process such information if the processing is necessary for you to be able to use our certain services. 【② Purpose for Processing Cookies】 Please see Purpose for Processing of Personal Information 【③ Cookie Categories】 We use coolies for four key purposes. (1) Necessary cookies (2) Analytics cookies (3) Functional cookies (4) Advertising cookies 【④Your Rights】 Please see Your Rights described later in this Policy.
【How to Collect Personal Information】 We may acquire your personal information through the following means: (1) Provided by individuals: acquired through any interactions including face-to-face, telephone, mail and social media, acquired through the filing out of applications, contracts, questionnaires and online forms; (2) Provided by others: acquired through group companies, subcontractors, business partners, company-operated stores, franchise stores, and services providers.; (3) Collected during the use of our services; and (4) Acquired as a result of merger and other transactions that result in business succession. 【Purpose for Processing of Personal Information】 We may process your personal information that we collect for the following purposes. If we seek to process your personal information in ways that exceed the scope regulated in this section, we will obtain your consent previously. (1) To provide our products and services in order to offer you an optimal experience. (2) To communicate, in an appropriate manner, with you based on your request or a proposal from us to you. (3) To perform statistical studies and improve our products and services. (4) To conduct marketing analysis for sending you personalized advertisements and special offers based on your interests. (5) To comply with our legal obligations. (6) To execute our operations in an appropriate manner. The following is considered as the legal basis for the processing: necessity to enter into and perform a contract, necessity for compliance with a legal obligation, necessity to protect the vital interests of you or another person, and necessity for the purposes of the legitimate interests. 【Duration of Data Processing】 Your information is deleted as soon as it is no longer needed for the specific purposes described above. In some cases, however, we may retain your personal information for longer periods of time pursuant to laws or regulations applicable to our business.
As we are based outside of the EU/UK, Article 27 GDPR/UK GDPR required that we appoint an EU representative/UK representative to handle certain data subject requests and queries. In compliance with this, we have appointed DataRep to act as our representative. Any queries requiring the input of our representative, should please be directed to them as follows: contacting us on online webform on our website listed at the end , or mailing your inquiry to this address: DataRep, The Cube, Monahan Road, Cork, T12 H1XY, Republic of Ireland DataRep, 107-111 Fleet Street, London, EC4A 2AB, United Kingdom PLEASE NOTE: when mailing inquiries, it is ESSENTIAL that you mark your letters for 'DataRep' and not KOBE Mt.Rokko ART & TOURISM Co.,Ltd., or your inquiry may not reach us. Please refer clearly to KOBE Mt.Rokko ART & TOURISM Co.,Ltd. in your correspondence. https://www.datarep.com/data-request
KOBE Mt.Rokko ART & TOURISM Co.,Ltd. | TEL: +81 78-894-2071 (9:00~17:00 Excluding Saturdays, Sundays, and holidays) |
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Modifications
If we change this Policy, we will let you know about the changes by publishing the updated version on rokkosan.com . We are committed to protecting and respecting your privacy and will continue to do so in any future changes we make to this Policy. This version is applicable as from 2024.12.27. It replaces the version of 2021.3.25.
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