- Last updated 2025/06/11
- Release date: 2025/06/11
Regarding collection of products sold Rokko Souvenir Shop
June 10, 2025
Mt. ROKKO CABLE CAR & TOURISM COMPANY
Dear Customer,
Regarding collection of products sold Rokko Souvenir Shop
We have been informed by Toraku Co., Ltd., the distributor of the "Kobe Baked Cheese - Lemon" product sold at the "Rokko Souvenir Shop" in Rokko Garden Terrace, that they will be voluntarily recalling the product due to mold growing in some products sold by other companies. (For more information, click here.)
At this time, we have not received any reports of health problems related to this matter, but we ask that customers who have purchased the product refrain from consuming it.
We deeply apologize for any concern and inconvenience caused to our customers.
Record
- About the products for sale (for sale at "Rokko Souvenir Shop")
"Kobe Baked Cheese - Lemon - (baked confectionery)" (4 pieces)
Best before date: Monday, August 18, 2025 <JAN code: 4902053 339600>
Number of units sold from June 1st (Sun) to June 9th (Mon) 2025: 26
Price including tax: 1,080 yen
Manufacturer: Hiratsuka Confectionery Co., Ltd.
Sold by: Toraku Co., Ltd.
- Regarding the handling of this product
Do not consume this product.
Regarding this matter, the distributor, Toraku Co., Ltd., will be handling the matter, so we apologize for the inconvenience, but please contact us at the following details.
Contact Information
Toraku Co., Ltd. Customer Service Center
telephone number:0120-81-5500
Business hours:9:00~17:00 *Excludes Saturdays, Sundays, and public holidays.
that's all